Refund policy

EXCHANGE & RETURNS:

We offer free exchanges and easy returns if you are not completely satisfied with your purchase. All exchanges must be postmarked within 14 days of initial delivery. You have the option to exchange or claim store credit.

Returned merchandise must be:

• Full price at time of purchase. 
• Returned in original condition, original tags attached.
• Free from wear, stains and odor.
• In the original packaging / box with packing slip.

Items received in any condition that would prevent the item from being returned to stock and sold as new will be refused and returned. 

To return / exchange merchandise:

1. Make sure your item/s meet our return exchange conditions - see above.
2. Email orders@rnf.store with your order number and return reason.
3. Pending approval, you will be issued a return label.
4. Securely pack return item with tags, packing slip in original packaging / box.  
5. Affix return label to the original packaging / box

Upon receipt, inspected and approved exchange / returns will be issued providing all criteria is met.

Returns & Exchange will be mailed out to you within 7 days.

REFUNDS:

• Refunds will be processed within 7-10 business days.
• Refunds will be returned to your original form of payment.   
• Please note that shipping charges are non-refundable.

We reserve the right to update, change or replace any part of these policies by posting updates. It is your responsibility to check this page periodically for changes.